The following Conditions & Cancellation Policy apply to all Tours & Lessons. Please read it through carefully and get in touch should you have any doubt.
- All products have varying cancellation policies. Most commonly there is 100% fee when tours are cancelled by the client within a 24 hour period prior to the date of travel.
- No refunds are given within24 hours of booking;
- Any passenger who fails to attend a tour will be charged 100% cancellation fee;
- The Operator reserves the right to cancel activity or re-schedule if weather conditions aren’t suitable or unforeseen circumstances arise. Please check with Port Douglas Reef Charters prior to activity as the instructor or guide will make the decision to cancel… not the client.